Returns & Exchanges
At PEARL iZUMi, we stand behind our high-performance apparel and want to ensure you are completely satisfied with your gear. If your purchase doesn't meet your expectations, you can return it within 60 days of purchase for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.
- 2.Print Your Label
Once your return is authorized, download and print the pre-paid shipping label provided through our portal to ensure tracked delivery.
- 3.Pack Your Gear
Place the items in their original packaging with tags attached and securely seal the box, ensuring the new shipping label is clearly visible.
- 4.Drop Off and Refund
Deliver your package to the designated carrier; once we receive and inspect your items, we will issue a refund to your original payment method within 7-10 business days.